Shipping Policy
At Solveify, we are dedicated to providing a fast and reliable shipping experience for all our customers. Below are the details of our shipping operations.
1. Order Processing Time All orders are processed within 24 to 48 hours (excluding weekends and holidays) after your order is confirmed. You will receive a notification via email once your package has been handed over to our logistics partners for dispatch.
2. Shipping Rates & Delivery Estimates
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Worldwide Free Shipping: At Solveify, we believe in transparent pricing. That’s why we offer FREE SHIPPING on all orders, regardless of the order value.
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Delivery Time: Standard shipping usually takes 7 to 14 business days across the United States.
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No Hidden Fees: The price you see on the product page is the final price you pay at checkout—no surprise shipping costs or handling fees.
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3. Tracking Your Order Once shipped, you will receive a Tracking Number via email. You can track your package directly on our Track Your Order page or via carrier websites (e.g., FedEx, UPS, USPS). Please allow up to 48 hours for tracking information to update in the carrier's system.
4. Customs, Duties, and Taxes Solveify is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We ensure all documentation is accurate to minimize any potential delays.
5. Shipping Issues & Support If you do not receive your order within the estimated timeframe, please contact us at solveify.help@gmail.com. We will investigate the delay with our logistics partners immediately to ensure your wellness products reach you as soon as possible.