GENERAL QUESTIONS HERE

Some Frequently Asked Questions.

  • Absolutely! Most of our premium electronics and mobile devices come with a standard manufacturer's warranty.
  • We also provide a dedicated 3-7 day checking warranty on specific items to ensure you are 100% satisfied with the quality and functionality right out of the box.
  • We know you're excited to get your gear! We typically process and dispatch orders within 24–48 hours.
  • Depending on your location, delivery usually takes 3-7 business days.
  • You will receive a tracking link via email or WhatsApp as soon as your package is on its way.
  • We offer a hassle-free 6-day return policy.
  • If your product arrives damaged or isn't what you expected, you can return it within 6 days for an exchange or a refund.
  • For orders paid via USDT/Crypto, refunds are processed directly to your provided wallet address (minus network gas fees).
  • Currently, we do not offer installment plans.
  • To keep our prices low and our processing fast, we accept full payments via Secure Gateways and Crypto.
  • However, we do offer a 15% Flat Discount for customers who pay via USDT/Crypto, making our high-quality products even more affordable.

Still Have Questions?

Feel free to ask any questions you have!
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Trusted by Thousands of
Satisfied Customers.

CLIENT STORIES

“Neonix supplements have been a game-changer for me! I feel more energized and healthier than ever. Highly recommend!”

"Fast shipping and great customer support. The products are high-quality. wish there were more flavor options."

"Excellent service and top-notch supplements. The loyalty rewards is a great bonus. Will definitely keep ordering!"

BASIC QUESTIONS HERE

Some Frequently Asked Questions.

  • We accept all major Visa and Mastercard (Credit/Debit cards) through our secure payment gateway.
  • We also proudly accept Cryptocurrency payments for BTC, USDT, ETH, and SOL via the USDT-BEP20 network.
  • Customers paying with Crypto receive an instant 15% Flat Discount on their entire order.
  • Currently, we focus on providing the fastest possible service within the United States to ensure quality and speed.
  • We are looking to expand our horizons soon, but for now, we offer reliable domestic shipping with delivery in 3-7 business days.
  • We process orders quickly (within 24–48 hours), so please contact our support team via WhatsApp or email as soon as possible.
  • If your order has not yet been dispatched, we will process your cancellation immediately; however, once an item is shipped, it must follow our standard 6-day return policy.
  • At this time, we do not offer installment or financing plans.
  • To provide the best possible direct pricing and high-speed processing, we only accept full payments at checkout.
  • Remember, you can save more than an installment plan offers by using our 15% Crypto discount.

Still Have Questions?

Feel free to ask any questions you have!
here to help